service centers & warranty.

Service centers

This is where we can give you all the support you need for your new RugGear device. To get assistance or to make a request of after sales service, please find your nearest service center.

Warranty

For the devices purchased in the European Union (EU), the warranty period is 24 months. For other regions, the warranty period is 12 months. The warranty periods and warranty services are intended as a guide only and variations may occur based on your region.

Address: RugGear, c/o i.safe MOBILE GmbH, i_Park Tauberfranken 10, 97922 Lauda-Koenigshofen, Germany
Email: service@isafe-mobile.com
Tel: +49 (0)9343 60148-0
Fax: +49 (0)9343 60148-99

Languages: English, German
Reachable: Monday to Friday, 9:00 am – 4:00 pm (not on public holidays)

Singapore

Address: The Repair Hospital, 3 Temasek boulevard, Tower 3, Suntec City Mall #03-360, Singapore 038983
Tel: +65 6846 9980
Languages: English
Reachable: Monday to Saturday 10:00 am – 8:00 pm
Sunday 12:00 am – 6:00 pm

Thailand

Address: #161/1 5th Fl., SG Tower, Rajadamri Rd. Lumpini, Pathumwan, Bangkok 10330
Tel/Fax: +66-2105-4274
Email: info@pmhsolution.com
Languages: Thai, English
Reachable: Monday to Friday 9:00 am – 6:30 pm

China

Address: 4F Languang Sci & Tech Bldg A, 6 N. Gaoxin Ave, Nanshan District, Shenzhen, China 51805
Tel: +86 755 8622 0211
Languages: Chinese, English
Reachable: Monday to Friday 9:00 am – 6:00 pm

South Africa

Address: Instacom, 14 Berkley Office Park, 8 Bauhinia Street, Centurion 0157 South Africa
Email: etienne@instacom.co.za
Tel: +27 (0)87 260 2030
Languages: English, Afrikaan
Reachable: Monday to Sunday 0:00 am – 24:00 pm

USA

Service name: RugGear Americas
Address: 1611 N.W. 79 Avenue, Miami, FL 33126

Email: serviceus@ruggear.com
Tel: 786-860-5555
Languages: English and Spanish
Reachable: 9am- 6pm (Monday – Friday)

Caribbean Region

Service name: RugGear Americas
Address: 1611 N.W. 79 Avenue, Miami, FL 33126

Email: serviceus@ruggear.com
Tel: 786-860-5555
Languages: English and Spanish
Reachable: 9am- 6pm (Monday – Friday)

El Salvador

City: San Salvador
Service name: Servicel
Address: 5a Calle Poniente N° 4020, entre 77 y 79 Avenida Norte Col. Escalón, San Salvador
Tel: 503-2201-6100

Mexico

City: México DF
Service name: Garma
Address: Tezozómoc No. 4, Bodega 4, Col. Recursos Hidráulicos, Tultitlán, Edo. Mex. 54913
Tel: 55-58948995

Guatemala

City: Ciudad de Guatemala
Service name: Solucel
Address: 20 Calle, 25-55 zona 12, Empresarial El Cortijo 3, #929, Ciudad de Guatemala
Tel: 502-2500 5200

Honduras

City: Tegucigalpa
Service name: CETREL
Address: Segundo Nivel Centro Comercial Nova Centro

Tel: 504-2265 8446

Nicaragua

City: Managua
Service name: SOLUCEL
Address: Altamira, Ave Málaga. De Junior Music. 2.5 cuadras arriba, Managua

Tel: 505-2278 5048

Costa Rica

City: San Jose
Service name: FRUNO
Address: Zona Franca Saret, Local E3, Rio Segundo, Alajuela

Tel: 506-400 2251

Panama

City: Panama
Service name: CELLTECH INC
Address: Ave. Obarrio, Calle 58, EDF CC Panamá PB, Panamá,

Tel: 507-2640705

Brazil

City: Sao Paulo
Service name: MEGA SOLUCTION
Address: Av. Tenente Marques, 4059 (Piso superior) Ipes / Cajamar / SP

Tel: 5511-4448 1013

Argentina

City: Buenos Aires
Service name: TECHCOM SRL
Address: AV. SAN JUAN 1332, Ciudad Autónoma de Bs. As. (CP 1148)
Tel: +511-2206 9100

Uruguay

City: Montevideo
Service name: PC SERVICE
Address: Piedra Alta 1628, Esq. Paysandú, Montevideo

Tel: 598-9542 1585

Peru

City: Lima
Service name: SMARTWAY
Address: Calle Chinchón #380, Lima, Perú

Tel: 511-722 0996

Venezuela

City: CARACAS
Service name: ION SERVICE
Address: Calle Londres, entre Madrid y Trinidad, Edif. IUS, Piso 1, Ofc. 1, Caracas, Venezuela
Tel: 58-212-9910308

Colombia

City: Bogotá
Service name: COOPER GLOBAL
Address: Autopista Medellín Km 3.4. C. Empresarial Metropolitano Modulo 2, Bod. 44, Bogotá

Tel: 571-8985052

Ecuador

City: Quito
Service name: TELAND S.A.
Address: AV. REPUBLICA #700 Y PRADERA

Tel: 593-2-2501048

Paraguay

Service name: CELL SHOP
Address: Avda. Carlos A. López c/ Adrian Jara Edif. Jebai Center, Ciudad del Este
Tel: +595 61 503 398